Privacy Policy

Last updated: December 24, 2024

Introduction

PhotoRestoreNow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our photo restoration service.

Information We Collect

Personal Information

  • Email address for order confirmation and delivery
  • Payment information (processed securely through Stripe)

Photo Data

  • Photos you upload for restoration
  • File metadata (size, type, upload time)

How We Use Your Information

  • To process and restore your photos using AI technology
  • To deliver restored photos to your email
  • To process payments securely
  • To provide customer support
  • To improve our service quality

Data Security

We implement industry-standard security measures to protect your data:

  • Encrypted transmission of all data (HTTPS/TLS)
  • Secure cloud storage with AWS S3 or Cloudflare R2
  • Payment processing handled by PCI-compliant Stripe
  • Automatic deletion of photos 7 days after delivery

Data Retention

Your uploaded photos and restored images are automatically deleted from our servers 7 days after delivery. We retain order information for accounting purposes only.

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • VanceAI/Hotpot AI: Photo restoration AI
  • AWS S3/Cloudflare R2: Secure file storage
  • Resend: Email delivery

Your Rights

You have the right to:

  • Request deletion of your data
  • Access your personal information
  • Opt-out of marketing communications
  • Request a refund within our guarantee period

Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@photorestorenow.com